"Businesses are not dishonest or greedy, people are."
"Food is essential to life, therefore make it good."
"I believe no amount of business school training or work experience can teach what is ultimately a matter of personal character. Businesses are not dishonest or greedy, people are. Thus, a business, successful or not, is merely a reflection of the character of its leadership."
"I’d like to be remembered as one who kept my priorities in the right order. We live in a changing world, but we need to be reminded that the important things have not changed, and the important things will not change if we keep our priorities in proper order."
"I enjoy few things more than making people – especially children – smile."
"If they can’t take care of the personal life, how can you expect them to take care of business?"
"If you wish to enrich days, plant flowers; If you wish to enrich years, plant trees; If you wish to enrich Eternity, plant ideals in the lives of others."
"I live in a do-it-yourself world."
"It is when we stop doing our best work that our enthusiasm for the job wanes. We must motivate ourselves to do our very best, and by our example lead others to do their best as well."
"It’s easier to succeed than to fail."
"Many of the unexpected opportunities we encounter are small but significant."
"Nearly every moment of every day we have the opportunity to give something to someone else – our time, our love, our resources. I have always found more joy in giving when I did not expect anything in return."
"No goal is too high if we climb with care and confidence."
[On reading Napoleon Hill’s ‘Think and Grow Rich’ book as a high school student] "As I read Mr. Hill’s book, I realized I could do anything if I wanted it badly enough. His words motivated me and showed me that I live in a do-it-yourself world."
"Our EDL (Everyday Living course in highschool) teacher taught us about common courtesies as well as common sense… He also introduced us to a book by Napoleon Hill that had just been published, ‘Think and Grow Rich’. In it Mr Hill wrote, ‘Whatever the mind of man can conceive and believe, it can achieve.’"
"Many successful people I know set magnificent goals for themselves, then let nothing stand in their way of their achievement. I don’t engage in that kind of long-range planning. Instead, I leave myself and my company available to take advantage of opportunities as they arise."
"My business grew on my understanding that customers are always looking for somebody who is dependable and polite and will take care of them."
"My success with the paper route convinced me that I would one day open a business of my own, most likely a service station, grocery store, or restaurant."
"Put two Cows on a billboard with a bucket of paint and brush, and they’ll create some unexpected opportunities… They remind people in their unique style to ‘Eat Mor Chikin!’ The Cows still haven’t learned to spell, and their grammar leaves a lot to be desired, but the opportunities are real. Five years after they painted their first billboard, Chick-fil-A had doubled our sales volume, achieving annual sales of more than $1 billion."
"Take advantage of unexpected opportunities."
"The unexpected opportunity I enjoy most is the opportunity to turn a frown into a smile."
"The Chick-fil-A Chicken Sandwich itself was born in the wake of an unexpected opportunity. When one of my first two restaurants burned to the ground, I found myself with time on my hands and the availability to develop a new recipe…"
"To take advantage of unexpected opportunities, we must leave ourselves available."
"We have an impact on our children by what we say, but particularly by what we do. They forget many of things we say, but they observe everything we do. We can’t expect to keep beer in the refrigerator and expect our fifteen-year-old not to drink beer."
"We live in a changing world, but we need to be reminded that the important things have not changed…"
"We’re not in the chicken business, we’re in the people business."
"You have to be very careful about what you say. More importantly, you have to be very careful about what you do. You never know how or when you influence people – especially children."